Privacy policy

1. General Information

This Privacy Policy explains how RideLuz collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you use our store:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party providers)
Order history and preferences
Device and browser information

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and confirmations
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

4. Sharing of Information

We do not sell your personal data.

We may share information only with:

Payment processors (to complete transactions)
Shipping carriers (to deliver orders)
Service providers that help us operate our store
Legal authorities if required by law

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

However, no online system is 100% secure.

6. Cookies

Our website may use cookies to:

Improve user experience
Remember preferences
Analyze website traffic
Optimize marketing campaigns

You can disable cookies in your browser settings if you prefer.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Request a copy of your data

To exercise these rights, contact us below.

8. Data Retention

We keep your information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce policies

9. Third-Party Services

Our store may use third-party services (payment gateways, analytics tools, shipping providers).
Each third party has its own privacy policy.

10. Contact Us

RideLuz

📍 4710 NE Loraine St, Fort Worth, TX 76117, United States
📞 +1 305-233-2223
📧 support@rideluz.com